Frequently Asked Questions

My Security Benefit app

As a financial professional, can I see my current book of business using the mobile app?

If you have a personal mutual fund retirement account with Security Benefit (such as a 401(k) or IRA), you will have access to the view your account information on the mobile app.

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Financial Professionals

How can I change beneficiary information?

To change a client's beneficiary information, please use the appropriate Non-Financial Change Form for a contractowner's annuity product (fixed, fixed index, or variable) or workplace retirement plan.

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Financial Professionals

How can I change client contact information?

To change a client's contact information, please use the appropriate Non-Financial Change Form for a client's annuity product (fixed, fixed index, or variable) or workplace retirement plan.

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Security Benefit Basics

How can I contact Security Benefit?

You can reach Security Benefit by calling 785.438.3000 or 800.888.2461, 8 a.m. to 7 p.m. (Eastern Time), Monday through Friday. 

You can also contact us directly from the website by using our Contact Us form.

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Financial Professionals

How do I become appointed to sell Security Benefit products?

To get appointed and onboard to sell a Security Benefit fixed or variable annuity, start the process by completing a short questionnaire so we can learn

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Financial Professionals

How do I order sales materials?

You will be required to sign in with your SecurityBenefit.com online account before ordering any sales materials.

Order Sales Materials Here

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Security Benefit Basics

I applied for a job with Security Benefit. What is the status of my application?

If you have submitted a resume, your qualifications will be reviewed to determine how they compare with our staffing needs. If there is a match, we will contact you to schedule next steps in the recruitment process.

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Website Support

I can’t view my account information on iPhone or iPad

In 2020, Apple implemented the blocking of cross-site cookies. This functionality can impact how you view your account information on SecurityBenefit.com with your Apple device, and you may need to adjust your iPhone or iPad settings. 

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Website Support

I can’t view my account information on my Mac

In 2020, Apple implemented the blocking of cross-site cookies. This functionality can impact how you view your account information on SecurityBenefit.com with your Apple device, and you may need to adjust your Safari settings on your Mac operating system.

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Website Support

I forgot my password.

From the Sign In page on SecurityBenefit.com, select the “Forgot Password” link.

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