Customer Service
For contract questions and information, please call us at 800.888.2461 to speak with a Service Center representative. We are available to take your call from 8 a.m. to 7 p.m. (Eastern Time), Monday through Friday.
Contact Form
If your inquiry is not contract related, send us an email using our online contact form, and we will have the right person respond to you. Emails will be answered in the order they are received within two business days.
Mailing Address & Fax
For Annuity Products:
Security Benefit
One Security Benefit Place
Topeka, KS 66636
Fax: 785.368.1772
For Retirement Plans:
Security Benefit
Retirement Plan Services
PO Box 219141
Kansas City, MO 64121-9141
Fax: 816.701.7626
Overnight Mailing Address
For Annuity Products:
Security Benefit
Mail Zone 500
One Security Benefit Place
Topeka, KS 66636-0001
For Retirement Plans:
Security Benefit
Retirement Plan Services
430 W 7th Street STE 219141
Kansas City, MO 64105-1407