Frequently Asked Questions

My Security Benefit app

As a financial professional, can I see my current book of business using the mobile app?

If you have a personal mutual fund retirement account with Security Benefit (such as a 401(k) or IRA), you will have access to the view your account information on the mobile app.

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If you have a personal mutual fund retirement account with Security Benefit (such as a 401(k) or IRA), you will have access to the view your account information on the mobile app. However, if you need to view your book of business for your practice, please continue to sign in to SecurityBenefit.com.

My Security Benefit app

As a plan sponsor, can I see my plan participant information using the mobile app?

If you have a personal mutual fund retirement account with Security Benefit (such as a 401(k) or IRA), you will have access to the view your account information on the mobile app.

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If you have a personal mutual fund retirement account with Security Benefit (such as a 401(k) or IRA), you will have access to the view your account information on the mobile app. However, if you need to view  plan participant information, please continue to sign in here.

My Security Benefit app

Can I create an account on the My Security Benefit app?

Individuals who have a retirement account with Security Benefit must create an account on SecurityBenefit.com prior to accessing the My Security Benefit app.

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Individuals who have a retirement account with Security Benefit must create an account on SecurityBenefit.com prior to accessing the My Security Benefit app.

To create an account, click “Register Your Account Online”,  follow the prompts to create a profile, set up your security questions and two-factor authentication. Usernames must have at least eight characters (no special characters), and passwords must contain eight characters including at least one number, one lowercase letter, one uppercase letter, and doesn't contain your username.

Once you've established your account, you will use the same username and password to access the My Security Benefit app.

My Security Benefit app

Can I view all of my Security Benefit accounts using the mobile app?

Only mutual fund accounts such as IRAs, 403(b), 401(k), 457, SIMPLE IRAs, SEP IRAs, and workplace retirement plans can be viewed. Please note that annuity contract information is not viewable on our mobile app.

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Only mutual fund accounts such as IRAs, 403(b), 401(k), 457, SIMPLE IRAs, SEP IRAs, and workplace retirement plans can be viewed. Please note that annuity contract information is not viewable on our mobile app. In order to view your annuity accounts, please sign in to SecurityBenefit.com.

My Security Benefit app

Can I view my statements on the My Security Benefit app?

No. Statements will only be available through mail or when you sign in to SecurityBenefit.com.

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No. Statements will only be available through mail or when you sign in to SecurityBenefit.com.

My Security Benefit app

Do I need a username and password for the My Security Benefit app?

Yes. Sign in to our mobile app using the same username and password you use to sign in to SecurityBenefit.com.

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Yes. Sign in to our mobile app using the same username and password you use to sign in to SecurityBenefit.com.

Financial Professionals

How can I change beneficiary information?

To change a client's beneficiary information, please use the appropriate Non-Financial Change Form for a contractowner's annuity product (fixed, fixed index, or variable) or workplace retirement plan.

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To change a client's beneficiary information, please use the appropriate Non-Financial Change Form for a contractowner's annuity product (fixed, fixed index, or variable) or workplace retirement plan.

Annuities Workplace Plans

Complete the Non-Financial Change Form and mail to: 

Mailing Address: 

Security Benefit 
PO Box 750497
Topeka, KS  66675-0497

Overnight Mailing Address: 

Security Benefit 
Mail Zone 497
One Security Benefit Place
Topeka, KS  66636-0001

Or Fax to: 
785.368.1772

Complete the Non-Financial Change Form and mail to:

Mailing Address:

Security Benefit Retirement Plan Services
P.O. Box 219141
Kansas City, MO  64121-9141

Overnight Mailing Address:

Security Benefit Retirement Plan Services
430 W 7th Street STE 219141
Kansas City, MO  64105-1407

Or Fax to: 
816.701.7626
Financial Professionals

How can I change client contact information?

To change a client's contact information, please use the appropriate Non-Financial Change Form for a client's annuity product (fixed, fixed index, or variable) or workplace retirement plan.

Read More

To change a client's contact information, please use the appropriate Non-Financial Change Form for a client's annuity product (fixed, fixed index, or variable) or workplace retirement plan.

Annuities Workplace Solutions

Complete the Non-Financial Change Form and mail to: 

Mailing Address

Security Benefit 
PO Box 750497
Topeka, KS  66675-0497

Overnight Mailing Address

Security Benefit 
Mail Zone 497
One Security Benefit Place
Topeka, KS  66636-0001

Or fax to
785.368.1772

Complete the Non-Financial Change Form and mail to:

Mailing Address

Security Benefit Retirement Plan Services
P.O. Box 219141
Kansas City, MO  64121-9141

Overnight Mailing Address

Security Benefit Retirement Plan Services
430 W 7th Street STE 219141
Kansas City, MO  64105-1407

Or fax to
816.701.7626
Employers

How can I change employee beneficiary information?

To change an employee's beneficiary information, please use the Non-Financial Change Form for a client's workplace retirement plan.

Read More

To change an employee's beneficiary information, please use the Non-Financial Change Form for a client's workplace retirement plan.

Complete the Non-Financial Change Form and mail to:

Mailing Address

Security Benefit Retirement Plan Services
P.O. Box 219141
Kansas City, MO  64121-9141

Or fax to 

816.701.7626

Overnight Mailing Address

Security Benefit Retirement Plan Services
430 W 7th Street STE 219141
Kansas City, MO  64105-1407
Employers

How can I change employee contact information?

To change an employee's contact information, please use the appropriate Non-Financial Change Form for a client's annuity product (fixed, fixed index or variable) or workplace retirement plan.

Read More

To change an employee's contact information, please use the appropriate Non-Financial Change Form for a client's annuity product (fixed, fixed index or variable) or workplace retirement plan.

Complete the Non-Financial Change Form and mail to:

Mailing Address:

Security Benefit Retirement Plan Services
P.O. Box 219141
Kansas City MO  64121-9141

Or fax to: 1.816.701.7626

Overnight Mailing Address:

Security Benefit Retirement Plan Services
430 W 7th Street STE 219141
Kansas City MO  64105-1407