Frequently Asked Questions

My Security Benefit app

What if I forget my My Security Benefit username and password?

If you have forgotten your username or password please click on the "Forgot Username" or "Forgot Password" links on the login screen of the My Security Benefit app, or you can restore access through the SecurityBenefit.com website.

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My Security Benefit app

What information will I see in Account Activity in the My Security Benefit app?

This activity summary summarizes the key activities for your mutual fund account(s) included for a specified time. Here is a definition for each of the items in your activity summary:

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Website Support

What is multi-factor authentication?

Security Benefit requires multi-factor authentication (MFA) to help protect your online account by requiring a verification code entered by you before accessing your account from an unknown device. You are in charge of deciding how to receive your verification code whether it be by text message,

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Individuals

Where can I find forms?

You can also click on Resources in the navigation to access Service Forms.

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Individuals

Where can I find information on the annuity I purchased?

Contracts are distributed through the United States mail service for annuity products. To view your account information, Click on Sign In from the top navigation.  

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Security Benefit Basics

Where can I find product performance information?

Click here to find product performance information.

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My Security Benefit app

Where do I go to setup an account?

You need to set up your account on SecurityBenefit.com prior to accessing the My Security Benefit app. After that, you'll use that Username and Password to access your information with the My Security Benefit app.

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Website Support

Which browsers does SecurityBenefit.com support?

SecurityBenefit.com supports the current version and previous versions of the following browsers.

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Website Support

Which mobile devices does SecurityBenefit.com support?

SecurityBenefit.com supports the current version and previous versions of iPhone and Android devices.

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Website Support

Why can't I use my financial tracker to consolidate my financial information?

In the current digital environment, multi-factor authentication (MFA) has become a necessary and common practice among financial institutions who support online account access.

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