Frequently Asked Questions

My Security Benefit app

Can I create an account on the My Security Benefit app?

Individuals who have a retirement account with Security Benefit must create an account on SecurityBenefit.com prior to accessing the My Security Benefit app.

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Individuals who have a retirement account with Security Benefit must create an account on SecurityBenefit.com prior to accessing the My Security Benefit app.

To create an account, click “Register Your Account Online”,  follow the prompts to create a profile, set up your security questions and two-factor authentication. Usernames must have at least eight characters (no special characters), and passwords must contain eight characters including at least one number, one lowercase letter, one uppercase letter, and doesn't contain your username.

Once you've established your account, you will use the same username and password to access the My Security Benefit app.

My Security Benefit app

Can I view all of my Security Benefit accounts using the mobile app?

Only mutual fund accounts such as IRAs, 403(b), 401(k), 457, SIMPLE IRAs, SEP IRAs, and workplace retirement plans can be viewed. Please note that annuity contract information is not viewable on our mobile app.

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Only mutual fund accounts such as IRAs, 403(b), 401(k), 457, SIMPLE IRAs, SEP IRAs, and workplace retirement plans can be viewed. Please note that annuity contract information is not viewable on our mobile app. In order to view your annuity accounts, please sign in to SecurityBenefit.com.

My Security Benefit app

Can I view my statements on the My Security Benefit app?

No. Statements will only be available through mail or when you sign in to SecurityBenefit.com.

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No. Statements will only be available through mail or when you sign in to SecurityBenefit.com.

My Security Benefit app

Do I need a username and password for the My Security Benefit app?

Yes. Sign in to our mobile app using the same username and password you use to sign in to SecurityBenefit.com.

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Yes. Sign in to our mobile app using the same username and password you use to sign in to SecurityBenefit.com.

Individuals

How can I change my beneficiary information?

To change your beneficiary information, please use the appropriate Non-Financial Change Form for an annuity product (fixed, fixed index, or variable) or a workplace retirement plan.

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To change your beneficiary information, please use the appropriate Non-Financial Change Form for an annuity product (fixed, fixed index, or variable) or a workplace retirement plan.

Annuities Mutual Funds / Retirement Plans

Complete the Non-Financial Change Form for annuity products and mail to: 

Mailing Address

Security Benefit 
PO Box 750497
Topeka, KS  66675-0497

Overnight Mailing Address

Security Benefit 
Mail Zone 497
One Security Benefit Place
Topeka, KS  66636-0001

Or fax to
785.368.1772

Complete the Non-Financial Change Form for workplace plans and mail to:

Mailing Address

Security Benefit Retirement Plan Services
P.O. Box 219141
Kansas City, MO  64121-9141

Overnight Mailing Address

Security Benefit Retirement Plan Services
430 W 7th Street STE 219141
Kansas City, MO  64105-1407

Or fax to 
816.701.7626
Individuals

How can I change my contact information?

To change your contact information, please use the appropriate Non-Financial Change Form for an annuity product (fixed, fixed index, or variable) or a workplace plan.

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To change your contact information, please use the appropriate Non-Financial Change Form for an annuity product (fixed, fixed index, or variable) or a workplace plan.

Annuities Mutual Funds / Retirement Plans

Complete the Non-Financial Change Form and mail to: 

Mailing Address

Security Benefit 
PO Box 750497
Topeka KS,  66675-0497

Overnight Mailing Address

Security Benefit 
Mail Zone 497
One Security Benefit Place
Topeka, KS  66636-0001

Or fax to 
785.368.1772

Complete the Non-Financial Change Form and mail to:

Mailing Address

Security Benefit Retirement Plan Services
P.O. Box 219141
Kansas City, MO  64121-9141

Overnight Mailing Address

Security Benefit Retirement Plan Services
430 W 7th Street STE 219141
Kansas City, MO  64105-1407

Or fax to
816.701.7626
Security Benefit Basics

How can I contact Security Benefit?

You can reach Security Benefit by calling 785.438.3000 or 800.888.2461, 8 a.m. to 7 p.m. (Eastern Time), Monday through Friday. 

You can also contact us directly from the website by using our Contact Us form.

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You can reach Security Benefit by calling 785.438.3000 or 800.888.2461, 8 a.m. to 7 p.m. (Eastern Time), Monday through Friday. 

You can also contact us directly from the website by using our Contact Us form.

Security Benefit Basics

How can I purchase a Security Benefit product?

Security Benefit products are sold through independent distributors. Contact your financial professional about purchasing one of our products.
 

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Security Benefit products are sold through independent distributors. Contact your financial professional about purchasing one of our products.
 

Individuals

How current is the account information viewed in the App?

Generally, our system is updated to reflect new account information each business day by 11:00 p.m. (Eastern time). Your account balance will reflect this updated information.

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Generally, our system is updated to reflect new account information each business day by 11:00 p.m. (Eastern time). Your account balance will reflect this updated information. Any transactions requested during the current business day are processed overnight and will be reflected the next business day.  

My Security Benefit app

How do I access the Security Benefit App?

iOS: Visit Apple's App Store and search for My Security Benefit. Then download the free app to your Apple device.

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iOS: Visit Apple's App Store and search for My Security Benefit. Then download the free app to your Apple device.

Android: Visit the Google Play Store and search for My Security Benefit. Then download the free app to your Android device.