Frequently Asked Questions
Where can I find information on the annuity I purchased?
Contracts are distributed through the United States mail service for annuity products. To view your account information, Click on Sign In from the top navigation.
- Read More
Contracts are distributed through the United States mail service for annuity products. To view your account information, Click on Sign In from the top navigation.
Complete the Sign In process by entering your registered Username and Password.
Upon successful sign in, your contract is available by clicking on View My Account located within the Quick Links box.
A dashboard representing the business will display. If you have multiple accounts, they can be searched upon by Account Number. Clicking on the Account within My Account, will display Account details.
My Account data will be displayed through organized information cards. Each card provides a small snapshot of data. Most cards can be expanded by clicking on the header title or selecting the applicable Left Navigation menu to display detailed data.
For additional questions, please contact your financial professional or our Service Center at 785.438.3000 or 800.888.2461, 8 a.m. to 7 p.m. (Eastern Time), Monday through Friday.
Where can I find product performance information?
Visit our Prices and Performance page to find product performance information.
- Read More
Visit our Prices and Performance page to find product performance information.
Where do I go to set up an account?
You need to set up your account on SecurityBenefit.com prior to accessing the My Security Benefit app. After that, you'll use that Username and Password to access your information with the My Security Benefit app.
- Read More
You need to set up your account on SecurityBenefit.com prior to accessing the My Security Benefit app. After that, you'll use that Username and Password to access your information with the My Security Benefit app.
Which browsers does SecurityBenefit.com support?
SecurityBenefit.com supports the current version and previous versions of the following browsers.
- Read More
SecurityBenefit.com supports the current version and previous versions of the following browsers.
- Chrome (We recommend using the Chrome web browser.)
- Safari
- Edge
- Firefox
Which mobile devices does SecurityBenefit.com support?
SecurityBenefit.com supports the current version and previous versions of iPhone and Android devices.
- Read More
SecurityBenefit.com supports the current version and previous versions of iPhone and Android devices.
Who can be a delegate?
Financial professionals can designate office and administrative staff to have access to client information, sales materials, and other online services to support their practice.
- Read More
Financial professionals can designate office and administrative staff to have access to client information, sales materials, and other online services to support their practice. The delegation function allows the chosen delegate to set up and access the website through their own, separate set of credentials. Financial professionals can add and remove delegates from accessing their book of business at any time, and they can add multiple delegates if they choose. Currently, financial professionals cannot designate access to another financial professional.
Why can't I use my financial tracker to consolidate my financial information?
In the current digital environment, multi-factor authentication (MFA) has become a necessary and common practice among financial institutions who support online account access.
- Read More
In the current digital environment, multi-factor authentication (MFA) has become a necessary and common practice among financial institutions who support online account access. In accordance with best practices, Security Benefit has also implemented MFA to maintain a high-level of online safety for your accounts. Because of the heightened security, MFA prevents financial data trackers from accessing your account. We suggest you contact your financial tracker software company to inquire how they recommend gathering account data from financial institutions who support MFA.