Charting the Course Forward

Responding to the COVID-19 Outbreak

We understand that the current market volatility and the COVID-19 pandemic are of great concern for you and your family. During this challenging time be assured that we will continue to serve your needs and maintain the health and safety of our associates and the public at large. We are closely monitoring this situation, its impact on financial markets and your overall financial plan.

We are here to answer your questions and concerns so that you can continue your journey To and Through Retirement®.

You can find additional updates on our websites and on our social media pages. If you need immediate assistance, please contact us using the information below.

Customer Service   Contact Form


For contract questions and information, please call us at 800.888.2461 to speak with a Service Center representative. We are available to take your call from 8 a.m. to 7 p.m. (Eastern Time), Monday through Friday.



If your inquiry is not contract related, send us an email using our online contact form, and we will have the right person respond to you. Emails will be answered in the order they are received within two business days.

Submit a Question